REVIEW · THE USA
Scranton’s The Office Self Guided GPS Audio Walking Tour
Scranton’s The Office tour turns a short downtown walk into a mix of television trivia and local history. You’ll follow an audio narrator from the Lackawanna County Visitors Bureau to Steamtown National Historic Site, passing the mural, the iconic Electric Building sign, the giant Dundie award, and the Welcome to Scranton sign along the way.
I like the low $9.75 price and the freedom to start anytime, pause when you want, and keep the tour forever. I also like the balance between show references and real Scranton stories. The main drawback is the app: directions can be unclear, and one past user found the winter detour too short on walking time.
Key points at a glance

- The Office connection: See the mural, Dundie display, Welcome to Scranton sign, and Steamtown National Historic Site.
- Self-guided format: Use the WalkNTours app instead of meeting a human guide or joining a group.
- Short downtown route: Allow about one to one and a half hours, with roughly 20 minutes spent walking through Scranton streets.
- Local history included: Hear about the Pulaski Statue, the Electric City nickname, and Scranton landmarks beyond the sitcom.
- Flexible value: The tour never expires, so you can use it at your own pace and return to parts you missed.
- Plan for navigation: The app may occasionally give confusing directions, so keep your bearings and check the next stop before walking on.
Starting at the Lackawanna County Visitors Bureau

The tour begins outside the Lackawanna County Visitors Bureau and Welcome Center at 135 Jefferson Avenue. This is a sensible starting point because the narration first introduces Scranton before shifting toward the places tied to The Office.
You do not need to meet anyone here. The experience runs through the WalkNTours app, and your confirmation arrives when you book. Download the app before you reach the start, then make sure your phone is charged and your audio is working.
The opening stop is listed at about five minutes, though the full experience takes roughly one hour to one and a half hours. That extra time allows for walking between stops, pauses for photos, and the occasional moment spent getting your bearings.
The route is a private activity for your own group, but it is not a private guide service. You walk independently, listening to the narrator through your phone. That makes the tour easy to fit into a day in Scranton, but it also means you need to manage the route yourself.
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The Office mural and the first show connection

The Office Mural is one of the clearest reasons to choose this walk. The app pauses here for about five minutes and explains how the mural connects to scenes and ideas from the show.
This is the kind of stop that works best if you want a photo and a quick reminder of the Scranton setting used throughout the series. It gives the tour a visual anchor early in the route. Instead of simply hearing that Scranton is linked to The Office, you are standing beside a piece of public art built around that connection.
Do not expect a long museum-style visit at the mural. The stop is brief, and admission is free. You may want to pause the audio while taking photographs, then resume it once you are ready to move on.
The walk can feel slightly unusual if you are alone. You may find yourself standing near a landmark with headphones in, listening while people pass by. That is normal for an app-based tour, but it is less social than a guide leading a group.
Pulaski Statue and Scranton’s own story

The Pulaski Statue adds a useful change of pace. The tour is not only a checklist of sitcom references. Here, the narration turns to local history and explains why this monument matters.
That contrast is one of the strongest parts of the experience. The Office gives you a reason to visit, but Scranton’s civic landmarks give the walk more substance. If your knowledge of the city begins and ends with Dunder Mifflin, the Pulaski stop helps widen the picture.
The listed stop time is about five minutes. You can listen, look closely at the monument, and continue without paying an admission fee. The audio format also lets you spend longer if the statue catches your interest.
This is one place where the tour’s subject mix matters. The narration has a good speaking voice, and the history facts may appeal to you even more than the sitcom trivia. That is worth knowing before you book. This is not a nonstop collection of jokes and character references. It uses The Office as a thread through a broader look at Scranton.
The Scranton Electric Building and the Electric City name

The Scranton Electric Building is another short stop, listed at around five minutes. Its sign is familiar from images connected with the city and the show, and the narration explains why Scranton is known as the Electric City.
For fans, this is a chance to connect a recognizable visual detail with a real piece of Scranton identity. For everyone else, it gives the route a clear local theme. The city is not being used only as a fictional backdrop. The audio explains the meaning behind one of its best-known nicknames.
This stop also shows why walking works better than simply driving between show-related points. You see the city signs and buildings in sequence, with the narrator explaining how they fit together. You are not just collecting photographs. You are getting brief context at each place.
Keep the timing in perspective. Five minutes is enough for an explanation and a look around, but not for an extended architectural visit. The value comes from the route as a whole.
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City Hall and the largest Dundie award

At Scranton City Hall, the tour points you toward the largest Dundie award on display. This is likely to be one of the most playful moments of the walk, especially if you remember the awards from the series.
The Dundie creates a direct link between the fictional office culture of the show and the real city that inspired its setting. It is also an easy photo opportunity. The stop lasts about five minutes and does not require an admission ticket.
I like this stop because it gives the tour a physical object tied to the show rather than relying only on narration. You can see the reference in front of you, then move on with a better sense of how Scranton uses The Office connection in its public spaces.
The experience does not promise entry into City Hall or a guided visit inside the building. Treat it as an exterior stop with the Dundie display as the main point of interest.
The Marketplace at Steamtown and the Welcome to Scranton sign

The route then reaches The Marketplace at Steamtown, a former shopping mall location linked to the show. The tour allows about ten minutes here, making it one of the longer stops.
The marketplace matters because it is home to the Welcome to Scranton sign. The narration tells the story behind the sign and its connection to The Office. If you are collecting recognizable Scranton photos, this is one of the stops you will want to keep open on your phone.
The sign itself receives a separate five-minute stop. If the mall is open, you can go inside to see it and take a picture. The provided opening information lists the tour location as available every day from midnight to 11:30 p.m. for the stated operating period, but the sign stop specifically depends on the mall being open. Do not assume that the full late-night hours mean every interior feature will be accessible.
This is a good reason to take the walk during normal daytime hours if seeing the sign is important to you. The tour can be started at any time, but access to a mall display is a different matter from access to an outdoor street stop.
Walking through Scranton’s streets for the final stretch

The route includes about 20 minutes moving through Scranton streets and stopping at places connected to The Office. This is the longest part of the tour, and it gives the experience a more natural rhythm than a simple series of isolated monuments.
The app continues sharing stories as you walk. You may hear more about the show, the city, and the way the two are linked. Since the stops are short, this street section helps fill out the experience and lets you see more of downtown between the named landmarks.
Navigation is the weak spot to take seriously. One user had trouble when the app gave an instruction to turn left toward the mural while also indicating that direction was wrong. That kind of conflicting prompt can cost time and create needless frustration.
I recommend checking the next stop before following each instruction. If the route seems to point away from the landmark, stop and reread the directions rather than continuing on instinct. The app may correct itself, but you should not rely on every instruction being perfectly clear.
Winter brings another concern. A footpath may be closed, in which case the app gives an alternate route. The detour can require extra walking, and the audio may not provide enough time to make that distance comfortably. In cold weather, allow more time than the advertised one to one and a half hours.
Finishing at Steamtown National Historic Site

The tour ends at Steamtown National Historic Site at 350 Cliff Street. The ending has a nice connection to the show, since Steamtown is also familiar from The Office. The narration explains how the historic site links to the series.
The route ends outside, and admission is not included. You can treat Steamtown as the final photo stop or decide separately if you want to visit the site. The tour price covers the audio walk, not entry to attractions, food, or drinks.
This final stop gives the tour a stronger finish than simply ending on an anonymous downtown corner. You arrive at a recognizable Scranton place with both local importance and a television connection.
Because the end point differs from the starting point, remember that you are completing a one-way walk. You may need to arrange your return to the start, continue with another plan from Steamtown, or use nearby public transportation. The tour is near public transportation, but no specific return route is provided.
What $9.75 gets you
At $9.75 per person, the tour is priced more like a flexible audio walk than a full guided excursion. You are paying for the themed route, recorded narration, directions, and the ability to use it at your own pace.
That is good value if you already plan to walk around downtown and want a clear reason to visit several landmarks. Without the app, you might see the mural, sign, and City Hall display as separate photo stops. The narration gives them a shared story and adds Scranton facts along the way.
The value is less obvious if you expect a personal guide, detailed conversation, or help with navigation. There is no human guide, and the app cannot answer questions or adjust the route for your interests. You also pay separately for anything you choose to visit, since no admission, food, or drink is included.
The tour never expires, which improves the deal. You can pause it, spread it across more than one outing, or return to a stop later. That flexibility is especially useful if weather, mall hours, or a winter detour disrupts your first attempt.
Who will enjoy this walk most
I would choose this tour if you want a light, inexpensive way to connect The Office with the real Scranton. It suits fans who want the mural, Dundie, Electric Building sign, Welcome to Scranton sign, and Steamtown links without committing to a long guided tour.
It also works for people who enjoy local history. The Pulaski Statue and Electric City explanation add something beyond television trivia, and the narration’s history sections may end up being your favorite part.
Families and small private groups can move at their own pace, though the app format may be less engaging for anyone who prefers a person telling stories face to face. Solo walkers can use it easily, but listening beside monuments may feel a little awkward.
You should be comfortable using a smartphone, downloading WalkNTours, following audio instructions, and handling minor route confusion. Service animals are allowed, and most people can take part. The activity is near public transportation, but no specific accessibility details beyond that are provided.
Booking, timing, and cancellation advice
The experience is often booked about six days ahead, though its self-guided format gives you more flexibility than a tour tied to a guide’s schedule. Confirmation is provided at booking, and the ticket is mobile.
Plan for at least one hour, and closer to one and a half hours if you stop for photos or encounter a route change. Add extra time in winter or if you want to visit Steamtown separately.
Free cancellation is available if you cancel at least 24 hours before the start time. Cancellations made within 24 hours are not refunded, and changes inside that window are not accepted. The cut-off follows local Scranton time.
Should you book Scranton’s The Office walking tour?
Book it if you want an affordable, self-paced introduction to Scranton with a clear The Office theme and a useful dose of city history. The strongest parts are the physical show connections, the well-liked narrator’s voice, the flexible format, and the chance to see landmarks you might otherwise pass without context.
Skip it if you need flawless directions, a human guide, or a tightly managed route. The app can give mixed signals, and winter conditions may add walking that is not fully reflected in the timing.
For most fans already planning to explore downtown, $9.75 is a fair price for a one-way audio walk that never expires. Start with a charged phone, allow extra time, and aim for mall opening hours if the Welcome to Scranton sign is a priority.
FAQ
How long does the Scranton The Office walking tour take?
The tour takes approximately one hour to one hour and 30 minutes, depending on your walking pace, photo stops, and route conditions.
Where does the tour start?
It starts outside the Lackawanna County Visitors Bureau and Welcome Center at 135 Jefferson Avenue in Scranton, Pennsylvania.
Where does the tour end?
The tour ends at Steamtown National Historic Site at 350 Cliff Street, Scranton.
Is a human guide included?
No. The tour is self-guided through the WalkNTours app and takes place outside.
What language is the tour offered in?
The tour is offered in English.
What does the ticket include?
The ticket includes the Office-themed walking tour through the walking tour app. You can go at your own pace, and the tour never expires.
Are admissions, food, or drinks included?
No. The price does not include food, drinks, or admission fees.
Can I cancel for a refund?
Yes. You can receive a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made within 24 hours are not accepted for a refund.
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